Studio Policies

At State of Motion, we are committed to creating a safe, welcoming, and respectful environment for every dancer and family.

 

Please review our key studio policies below.

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Registration & Cancellations

 

Recreational class registrations may be cancelled at any time in accordance with applicable Quebec consumer protection laws.

 

• If cancellation occurs before classes begin, any refund will be processed in accordance with Quebec consumer protection legislation.

• If cancellation occurs after classes have begun, families are responsible for the value of classes already attended, plus a cancellation fee equal to the lesser of $50 or 10% of the value of the remaining classes, as permitted under Quebec consumer protection laws. The remaining balance will be refunded.

• Please notify the studio in writing as soon as possible if you wish to withdraw from a program.

• Non-attendance does not constitute withdrawal from a class. All withdrawals must be submitted in writing by email and will be effective as of the date the email is received. Refunds or credits will only be calculated from the date of the written withdrawal request and cannot be applied retroactively based on previous absences or the date a student stopped attending classes.

 

Respectful Studio Environment

 

State of Motion is committed to providing a safe, positive, and inclusive environment for every dancer, parent, instructor, and staff member. Bullying, harassment, discrimination, intimidation, or disrespectful behaviour toward another dancer, parent, instructor, or staff member will not be tolerated. State of Motion reserves the right to suspend or dismiss any dancer or parent whose behaviour negatively impacts the safety, well-being, or respectful environment of the studio.

 

We believe every member of our community deserves to feel welcomed, supported, and respected.